鈥� Working on CSRs (Emergency, High, Medium, Low) raised by 2nd Level Assurance Team.
鈥� Handling & Resolving Network Emergency/Outage of CCN, CRS, SDP (IN Nodes) of Most Sensitive Circle Delhi, Punjab, UP under SLA
鈥� Posses Ownership of CCN, CRS and SDP nodes of Intelligent Network for Troubleshooting in Upgrades/Recommendation/Feature Activation/Package Installation.
鈥� Major Involvement in Implementation/Configuration/Testing/Production Support of New Feature of CS5.0 like Mobile Broadband Charging, GEO-Redundancy
鈥� Verifying MIR (Major Incident Reports) from Second Level as raised by Incident Manager.
鈥� Religiously Implementing the Recommended Patches and Scripts in all No...
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