Roles 鈥� Shift supervisor, Client Communication, Handle escalations.
Responsibilities and Tasks :
*Providing L1, L2 and L3 Technical Support via Phone,Email,Chat and Ticketing System.
*Configuring,Managing and deployment of Windows Server 2003,2008&2012 for web hosting platform.
*Manage and Troubleshoot all core issues on Windows servers,IIS services and SQL servers.
*Installing and configuring IIS 6.0, 7.0,8.0 Mail server,FTP and DNS services and Troubleshooting critical issues.
*Server Security and Server Hardening, Analyse Hack issues. Handle Abuse issues.
*Install tools & monitoring servers,Network alerts using solar winds and Nagios,PRTG.
*Installing,configuring and Managing Para...
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