Afshan Bye has over 20 years of management experience in sectors including travel/tourism, direct marketing, telecommunications, banking and e-commerce industries.
Today she works in partnership with Bruce Simpson and Winston Siegel at SwitchGear Consulting. SwitchGear focuses on Sales and Service Operations with a niche in Call Centres. Offerings include change management through leadership and coaching program, revenue generation, improving customer loyalty and service, and 鈥渦n-complicating鈥� operations. 鈥淲e know that the front-line is the only place that drives revenue so that鈥檚 where we focus our clients to build productive, results-oriented organizations.
Former positions...
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