鈥� Assisted and advised customers about the usage and benefits of organization鈥檚 products or services.
鈥� Communicated with the user or the customer to take their valuable feed-backs and suggestions for improvement in the products/services.
鈥� Solved all the major and escalated customer problems/queries that the subordinates were not able to solve earlier.
鈥� Oversee the daily activities and supervised a team of Customer Service Representatives who provided technical support to the customers of the company.
鈥� Exceed targeted results in customer retention, client expectations, sales, support service as well as other customer service goals.
鈥� Managed a team of Client Services As
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