Personal Information
Organization / Workplace
Ankara, Turkey Turkey
Occupation
IT Manager - Dorce Prefabricated Building & Construction Industry Trade Inc.
Industry
Technology / Software / Internet
About
Lead, monitor, motivate and coach the IT team to maintain a proactive attitude.
Develop the team’s approaches and methodologies to take advantage of industry best practice.
Take proactive measurements before the problems occurred.
Policy development and planning / programming on IT systems.
Experience and deep knowledge in interfacing with and resolving end users problems.
Experience with end user interaction by identifying end user's priority needs for service & support.
Experience in supervising Service Desk and knowledge in service management processes (Information Technology Infrastructure Library - ITIL)
Plan, implement and manage the certification process of ISO 27001 (Infor.
Contact Details
Users being followed by Özkan Yazgan