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Greater New York City Area, NY United States

Business Process Quality Manager at Wells Fargo

Finance / Banking / Insurance

A highly experienced IT Management professional with a proven track record of success in managing multimillion-dollar projects for the largest Consumer Packaged Goods company in the world. Critical thinker and adept negotiator who can connect industry & technology knowledge with business requirements to deliver real-world solutions. Expertise in a wide range of areas including customer service, business support, operations, systems automation, technology, service and project management. Extensive experience in ITIL & Service Management, Project/Program Management and Help Desk/Client/End-User Service. Facilitating international corporate growth through the strategic use of service m...