Passionate, creative and award winning customer experience leader with over 20 years experience working across the globe consulting on customer care approaches and solutions. Entrepreneurial and driven to develop truly excellent customer experiences solutions with clients.Vast experience in scoping, creating and executing on successful worldwide customer experience solutions in both the analog and digital worlds. Extraordinary collaboration skills as well as extensive public speaking experience. Develops strong relationships through collaboration and partnership to "get it done".
A student of design thinking, working with clients to develop services which serve the customer - not the tec...
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