Highly articulate and knowledgeable for IT application and development both at software and infrastructure. Exposed to highly scaled and global operations. Very good at building team from scratch, mentoring, coaching and empowering them to next level of customer satisfaction.
Demonstrated capability in executing strategic consultancy work by delivering subject matter expert and strategic solution for Customer service solution for Contact Center and Customer Services at Dubai Health Authority 鈥� DHA, Dubai.
Conversant and knowledgeable in providing consultancy and supporting organizational solution using both DMC - Dubai Model Center approach and DGEP 鈥� Dubai Government Excellence progra...
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