Personal Information
Organization / Workplace
Thiruvananthapuram Area, India India
Occupation
Manager – IT Services
Industry
Technology / Software / Internet
Website
http://www.acis.co.in/About
• Over 10 years experience in ITES industry with 8+ years in IT Service Desk (ITIL) and Service Management Functions.
• 5+ year of people management experience with expertise in Staffing, Scheduling, Coaching, Training and Recruitment.
• Exposed to Service Level management, Service Account Management and Change management functions.
• Experience in Hardware Installations & Trouble shooting.
• Hands on knowledge in Active Directory administration of windows 2003.
• Hands on experience in Microsoft Exchange 2003 administration.
Specialties
• IT Support Operations
• Service Account Management
• Change Management & Service Delivery
• Staffing & Recruitment
• Project M...
Contact Details