Barry L. Duncan, Psy.D. is a therapist, trainer, and researcher with over 17,000 hours of clinical experience. He is Director of the Heart and Soul of Change Project (heartandsoulofchange.com), the developer of the clinical process of the Partners for Change Outcome Management System (pcoms.com), and CEO of Better Outcomes Now (betteroutcomesnow.com), the web application of PCOMS. Dr. Duncan has over one hundred publications, including 17 books, addressing client feedback, consumer rights, and the power of relationship.Because of the research conducted by Duncan and colleagues, PCOMS is included in SAMHSA's National Registry of Evidence-based Programsand Practices.