Medical industry market dynamics today demand superior Customer Support leaders with:
- software and IT technical backgrounds,
- successes in increasing service sales,
- cross-organization process improvement,
- post-sale account management,
- passion for developing employees,
- 24x7 mission-critical experience,
- experience in multi-vendor environments.
Before joining the medical industry, Ron Bucher learned world class Customer Service competing directly with IBM in enterprise computing, consistently earning #1 rankings in mission-critical 24x7 service. Now his passion is improving Customer Support in the medical industry.
From start-ups to large international companies, Ron h...
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