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Caroline Cooper
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Guildford, United Kingdom United Kingdom
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Author speaker trainer & consultant on the customer experience, customer service & customer loyalty
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Specialising in the customer experience, customer retention, building customer loyalty and customer service training.
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customer retention customer loyalty customer service customer experience customer care customer satisfaction team engagement consistency guest loyalty custom longterm loyalty repeat business email marketing business retention crm know your customers employee engagement customer service training customer engagement employeeretention
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