Author of Lean Customer Development. Principal design researcher at Microsoft, speaker and mentor.
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I help companies get better at experimentation, customer research, and iterative development of both products and processes. I've spent many years working with early- and mid-stage startups, but currently am at the opposite end of the spectrum: driving change within Microsoft! After leading research for Yammer pre- and post-acquisition, I'm now a principal design researcher for the Cloud & Enterprise division at Microsoft.
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