Amillan Company Presentation 2017
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This document provides an overview of Communications Solutions Integrator. It summarizes that CSI was founded in 1983, has a strong balance sheet with no debt, and has experienced consistent profitable growth. It then describes CSI's offerings which include unified communications, enterprise telephony, contact centers, network connectivity, and security. The document lists several prestigious customers and concludes by highlighting CSI's reputation for understanding customers' businesses and providing excellent service.
Amillan Company Presentation 2017
- 1. Communications Solutions Integrator Corporate Overview
- 2. Communications Solutions Integrator Founded in 1983 by current directors Strong Balance Sheet with no debt Consistent Profitable Growth Prestigious Customer Base Dedicated and Loyal Team Ethos of Customer Care
- 3. Communications Solutions Integrator Unified Communications and Enterprise Telephony Omni-media Contact Centres Network Connectivity and Security
- 4. Unified Communications and Enterprise Telephony Flexibility, mobility and better collaboration across your organisation - and with your clients OpenTouch Voice and video calls, presence, instant messaging, mobility and collaboration The converged multi-media communications suite from Alcatel- Lucent Managed Services and Enterprise applications from the Cloud
- 5. Enabling your customers to engage with you over their preferred media Multi Channel Contact Centres Improved agent engagement to increase customer satisfaction levels Easy access to expertise for better first-call resolution Resilience, Quality Control, Management and Reporting
- 6. Wired and wireless infrastructure to underpin all connectivity Intrusion and threat prevention that protects assets, resources and reputations Fast and intelligent networking to support all your communications Network Connectivity and Security
- 8. Communications Solutions Integrator From initial needs assessment and data collection through to comprehensive design Ensuring your solution continues to deliver value right from the start Project Management Complete orchestration of all stakeholders to deliver the desired outcome every time Integration and SupportDesign and Consultancy
- 9. Dixons Stores Group Swinton Insurance Halfords Stores Group 18 year relationship 700 stores 17 main office sites 26,000 telephony users 35,000 cabling outlets 3,000 contact centre agents Store refurbs and MACS Cabling, telephony and CC National support 12 year relationship 650 branches 22,000 cabling outlets Cabling, telephony and CC National support 12 year relationship 600 stores 50 cabling outlets per store Cabling and telephony National support 12 year relationship 90 branches 5400 cabling outlets Cabling and telephony, national support Nationwide Crash Repair High Street / Branch Networks References by Vertical Market
- 10. References by Vertical Market Education Bournville College New build with 6,000 CAT6a Stringent H&S criteria Hostile environment Walsall College Over 7,000 CAT6 ends Full Wi-Fi data network Complete voice solution Complete AV solution Public Sector Warwickshire County 14 year relationship 5,500 telephony users Telephony and cabling across Warwickshire Leicestershire & Northants Police Forces 4 year relationship 4,000 User Skype for Business Deployment Including Blue Light
- 11. References by Vertical Market Automotive Volvo Truck and Bus 12 year relationship 15,000 end-points 110 sites across UK Audi City Cabling and network infrastructure for flagship London showroom 6 year relationship Locations throughout the UK Cabling and network infrastructure supporting smarter working initiative Jaguar LandRoverAston Martin 4 year relationship Main Manufacturing Site Networking and WiFi infrastructure
- 12. References by Vertical Market Futures Housing Selected from 65 bidders First Skype for Business and Enghouse Win 350 users with 35 seat Enghouse multimedia CC Impressed by entire Amillan team ForViva Housing Successful tender win Enghouse multimedia CC on Cisco telephony platform 30 Contact Centre agents Agent analytics and WFM applications Social Housing Yorkshire Housing 350 user telephony, contact centre and networking solution Allowed rationalisation and restructuring of organisation New Head Office Complex Project Management Yorkshire Housing Trent and Dove Housing 300 user telephony, contact centre and networking solution Strong advocate and reference for Amillan Significant performance gains
- 13. References by Vertical Market Technology Aston Martin Networking infrastructure Wi-Fi environment Room meeting solutions Imagination Technologies 4 year relationship Global Support New data centres fit-out Wired and wi-fi infrastructure Skype for Business now being deployed globally Trend Micro 7 Year relationship EMEA deployment and support program on voice and UC AELTC Wimbledon 19 years as key partner 8 years as sole contractor Time-critical projects Engineers on site Support during championships Edgbaston Cricket Club 2,000+ end-points Cabling, Wi-Fi data networking and complete AV solution Stadia References by Vertical Market
- 14. Our Reputation “The solution provided by Amillan has brought a number of immediate cost and productivity benefits to DSGi. The new infrastructure is IP enabled giving us a future proofed platform for developing new branch services.” “The rationalised solution provides Trent & Dove Housing with a central management system which reduces operational costs and simplifies the administration of the communications system. These reported results are great, and the executive sponsors and the internal staff are happy with the new system,” “ Amillan has taken a lead role in the development and deployment of our IP telephony strategy. Their expertise and experience has contributed to the swift implementation of our new LINK building project.” “We have worked with Amillan for over 15 years now and in that time we have completed many projects, all of which are always against very strict deadlines and Amillan have always measured up to the challenge” “Our experience with Lync improved dramatically once Amillan became involved. Problems that had dogged us for months were rectified within days and Lync suddenly became a useable enterprise voice platform for us. The changes that Amillan made has opened up new opportunities for us to integrate Lync further with our current PABX environment giving our users more capability as they make the transition to Lync and enabled us to retire the legacy voicemail system. After our poor initial experience, it's refreshing to be able to call upon skilled and knowledgeable people at any time.” “Amillan clearly demonstrated its experience in the precise co-ordination and management of the communications infrastructure installation project; we knew Amillan would deliver.” “Amillan’s solution has provided both the full spectrum of technologies we needed, and a competitive cost. In addition, a key factor in the success of the project has been Amillan’s precise and encompassing project management. The fact that one company has been able to provide all aspects of the solution for Yorkshire Housing Ltd has made the whole installation much more straightforward. This has proved invaluable, and we are delighted with the project.” “Amillan completed the initial IP telephony rollout to 400 employees in just two months, allowing the university to migrate staff to the office with minimal disruption. Moving forward, we’re looking to use technology to enhance the student experience, thanks to the new IP platform from Amillan, communications services such as these are now well within our reach.”
- 15. specialists in what we know & do leaving you to concentrate on your business desire to understand our clients’ business so that we can relate & contribute excellent service safe in the knowledge we will always be there for you proven experience wealth of customers happy to talk about their experiences flexible approach because every business is different It’s less about the technology – more about being your business partner