Personal Information
Organization / Workplace
Greater San Diego Area United States
Occupation
Director, Customer Success at Posiba
Industry
Technology / Software / Internet
About
My passion for helping customers is drawn from 20 years of professional experience engaging with customers across multiple touch points and multiple industries.
Intuitively, I can see the details of the customer journey and enjoy finding – and hearing the customer’s voice. By listening, I am able to find the key insights that will improve the customer experience – whether it’s by reducing friction, identifying white-space opportunities, or simply being helpful.
Analytically, I focus relentlessly on impact. I thrive when turning challenges into actionable plans, and can be counted on to make things happen.
Specialties:
− Strategic Relationship & Account Management
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Contact Details
