際際滷

際際滷Share a Scribd company logo
Im Danish Farhan

    @danishfarhan & @xische
I founded Xische & Co.
 Oh, but Im no expert.
MEASURING
 SOCIAL
MEDIA ROI
   MYTH OR REALITY?
Thats a really
dumb title for
a presentation
    I think.
I cant think of a simpler analogy.
How do you measure ROI?
We need social
to grow up just a
 wee bit more.

     STATE OF SOCIAL TODAY
Its like saying
show me ROI for
the receptionist.
 Its just not optional anymore.



         STATE OF SOCIAL TODAY
There is no
God-metric to say
  yes it works.

     STATE OF SOCIAL TODAY
STATE OF SOCIAL TODAY
STATE OF SOCIAL TODAY
STATE OF SOCIAL TODAY
Because its easy
to count, we think
  fans must be it.

     STATE OF SOCIAL TODAY
Population alone is
 no indication of a
nations prosperity.

      STATE OF SOCIAL TODAY
No two brands are alike.
Neither are measurement metrics.




          STATE OF SOCIAL TODAY
A few practical things to remember.
Social media is not
the destination but
    the vehicle.

      STATE OF SOCIAL TODAY
Social media is
not a sales tool.
  Its an engagement tool.



       STATE OF SOCIAL TODAY
Be ready to change.




 STATE OF SOCIAL TODAY
Metrics are
media agnostic.
   STATE OF SOCIAL TODAY
What can you measure then hot shot?
6
THE REALISTIC NUMBERS
DEFINE
WHAT YOU
WANT TO
MEASURE
Department, product or campaign.


         THE REALISTIC NUMBERS
EXPOSURE
This could mean views of any kind.




          THE REALISTIC NUMBERS
CONNECTIONS
 This could mean views of any kind.




           THE REALISTIC NUMBERS
ENGAGEMENT
This stuff really matter. As in really.




           THE REALISTIC NUMBERS
REFERRALS
Clicks to tactical destinations.




        THE REALISTIC NUMBERS
CONVERSIONS
 This isnt easy. But relatively possible.




            THE REALISTIC NUMBERS
Now I shut up.



@danishfarhan or @xische
  www.xische.com
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Measuring Social Media ROI