I'm a freelance information architect and interaction designer, a mentor, writer and trainer. I have 8 years experience working in-house and as a consultant doing both strategic and tactical design. I have designed large intranets & websites, e-commerce & search systems, complex business applications, a set of design patterns and a content management system.
I believe deeply in the value of user-centred design and use a range of user-centred approaches on my projects 鈥� from quick analysis of existing research to deep ethnography. I also believe deeply in team-based and iterative design 鈥� and continually surprise my colleagues by talking to people rather than computers and designing the
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