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Greater New York City Area, NY United States

Director of User Experience Research at Publicis Media

Education

I help companies build user research environments from the ground up. • PhD in Information Science • Quantitative and Qualitative User Experience Research A/B and Multivariate testing, Usability testing, Persona design, User journey, Process mapping, Content analysis, Coding scheme development, Survey design, In-Depth interview, Focus group, Ethnographic studies •Machine Learning/Big Data based-User Research and Product Development • Proficiency with SPSS • Proficiency with Adobe Design Suite (Photoshop, Illustrator, & InDesign) • Proficiency with Microsoft Office (PowerPoint, Excel, & Word) • Experience with data mining to develop a probabilistic model (Weka) • Experience with digit...