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strategy leadership performance hr hr planning strategic alignment commitment hr strategy competitive differentiator influence competitiveness value proposition strategic management sales competitive advantage collaboration networking relationship planning employee life cycle leadership development ci talent management parenttoolbox alliance business development employee engagement connected leadership corporate profitability selling strategic planning team innovation culture customer profitability customer relationship management employee relations participatory leadership management decision making employee loyalty marketing competition high performance recommendation business restructuring competitive intelligence retention workplace communication business alignment strategic human resource management intimacy communication learning and development hr audit human capital collective intelligence mutual acceptance shared values workplace talent business survival social connectivity csr corporate governance productivity intelligence strategic relationship interaction customer retention staffing strategy negotiation business model value chain customer value crm corporate objectives performance improvement knowledge creation social media idiosyncrasy salesmanship customer service analysis analytics competence hrm customer experience participatory collaboration outsourcing km profitability knowledge management staff turnover strategic partner learning engagement manpower collective voices collective evolution elijah ezendu participatory engagement shared commitment dispute resolution speaker community development sales process business growth rapport co-creation human resources business strategy high performing team structure selection human resource management intangibles capacity building mission advocate paradigm corporate investment structure corporate social responsibility product innovation organisational culture market innovation intellectual capital business value entrepreneurship corporate identity goal driving forces alliance stability change outcome talent acquisition issue induction inclusiveness team accord diversity social networking placement employee advocate white collar crime value deliverable efficiency social intelligence kotters model orientation resistance change management transformation reform stakeholder analysis organisational development work together routine scenario social network empowerment lewins model joint venture mutual dependence partnership steepled customer-inspired innovation shared vision iso shared thinking social responsibility shared responsibility customer acquisition customer advocacy sustainable development service management data mining intelligence analysis due diligence connection development technology intelligence future talent intelligence environment voice green strategy cost structure transaction customer centricity finance transparency alliance networks shared knowledge purpose revenue streams participatory evaluation participatory performance non-verbal cues harmony social experimentation deal process networking process competency framework vision endorsement affinity road map relationship selling swot insight partner objective critical success factors employer branding standards employment practices actionable intelligence work environment work-life referral alliance network excellence decision capabilities motivation execution fraud managing relationships intellectual risk management deontology ethics utilitarianism thirteen forces governance religiophilosophy religiosity bribery task flexible work capital motto kpi porters five forces change agent strategy tools environmental scanning plan initiative industry direction prosperity success four trajectories of industry change ge business screen matrix soar corporate swott slope strategic change report mckinsey 7s nine forces bcg growth share portfolio matrix prochaska and diclemente model lippitt watson westley model four trajectories industry analysis programming competencies succession planning distinctive analytical technology business insight research responsibility accountability compliance family issues career development gender empowerment leaves trade secret non-patentable non-disclosure invention inventorship globalisation copyright industrial design geographical indication non-compete patent audit dispute information lockin infonomics war multiaccess alternative consulting problem analysis resolution force field analysis cause and effect trail critical incidence analysis fishbone analysis collective bargaining bargain group working together software synergy customer loyalty assurance values business life cycle trademark involvement identity theft advance fee fraud cheque scam exit phishing ponzi fraud crime spoofing fraudulent fake escrow incremental novel initiative radical step pesteli pestle steep recruitment macroeconomic environmental factors interview test on-boarding job offer risk-neutral risk-seeking risk uncertainty risk-averse probability sales force customer information online service customer satisfaction product development cross-selling up-selling analytical crm customer touch point price optimisation contact management convenience operational crm forecasting lead management collaborative crm tracking customer identity charter sourcing counterintelligence economic intelligence relationship management networking surge adr litigation med-arb dispute board early neutral evaluation tribunal mediation conciliation concilio-arbitration arbitration avoidance ombudsman peer review judicial dispute resolution partnering integration ethical compliance online adr heuristics exploratory participatory harmony production sharing agreement oil contract production agreement concession technical partner opportunity access networking bond reciprocal reinforcement relationship marketing reciprocity relational continuum ladder of rapport stages of rapport rapport development continuity intelligence scope intelligence culture competitive intelligence to design pattern intelligence process intelligence product intelligence infrastructure intelligence effectiveness index cidp expert humint intelligence measurement competitive intelligence operations rating system intellectual property intelligence reference intelligence market intelligence recurrent intelligence strategic intelligence competitor intelligence psa open innovative leadership open-mindedness open access brand management living our brand brand branding canvas value customer startup presentation story storytelling content technology work from home work future of work robots ai bionic gene therapy futurism individualism iso 26000 strategic dissonance sustainability sustainable leadership joint production service contract investor financials and intangibles valuation host community labour management partnership equity budd's model corporate harmony 13 pillars functional conflict task-based conflict process-based conflict conflict conflict management board dysfunctional conflict relationship-based conflict committee customer experience strategy social sentiment cem brand influence customer indulgence tacit community of practice explicit kms codification execution intelligence best practice business process activity value analysis cultural analysis symbol ritual cultural expression cultural thrust control system role trait business process outsourcing core competence service provider insourcing offshoring heresourcing disintegration organic strategic planning multicriteria real time strategic planning six rings strategic planning model interblended alignment strategic planning disaggregation functional transaction offering reverse engineering interest reward expectation management hr due diligence m&a ethical culture coherence customer relationship business model template business intent equity carve out starbursting coopetition divestiture m & a exchange offer lbo downsizing mbo healthcare hospital ebo rightsizing spin off visualisation mind mapping scenario building strategic thinking creative thinking results value-added service kubler-ross engagement model goal congruency performance sharing belief assumption acquisition merger teamwork alignment od 14 forces forces of corporate culture leading edge process going concern relationship network stakeholder deal batna compromise reason feeling business plan bd franchising commerce feasibility report intellectual property cold calling reputation adkar beckhard william bridges stakeholder matrix organizational change hr value proposition individual development plan social hr social business social media monitoring social media strategy social media policy social governance social commerce content strategy social entrepreneurship social media optimization social bookmarking content management shared services function shared service center hr business partner cross cultural values social bond multicultural values competitive edge exclusivity interdependence rationale recognition