路 I work on Ericsson System (real-time) Performance Analyzer (ESPA), drilling down to the RNC/Node-B level of troubleshooting.
路 I monitor the status and performance of the network elements interfacing with the OSS platforms. (using basic UNIX commands).
路 I maintain history of alarms resolution on the domains and share details with team members, using the ageing trends (weekly). For both NBH and 24hours.
路 I Interface between the Domain Managers and the NOC, and other teams in Ericsson Performance路
Follow-up to closure of Critical Alarms which are Service Affecting
路 I manage twelve (12) key NOC staff, who manage 24/7 support for the FMEs, and FO.
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