I am Commercial BPO - IT managing IT landscape and Governance for Commercial Department.
鈥� Accomplished operations and performance management professional with more than 6 years of experience in leadership, planning, facilitation, analysis and interpersonal skills.
鈥� Extensive Offshore and customer service back office operations experience both in an established and a start-up team environment.
鈥� Experience in business process governance and improvement, portfolio and project management and process transition.
鈥� Enthusiastic problem-solver with keen ability to rapidly assess diverse situational challenges, develop action plans and lead team to meet and/or exceed targeted goal...
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