Service Delivery Manager / Program Manager / ITIL Consultant / Scrum Master
Industry
Technology / Software / Internet
About
~ Energetic leader who can build and manage teams through trusted relationships, influencing and motivation, to deliver transformation results with the aim of delivering IT enabled Business Change, regularly presenting and influencing senior leadership team within the organisation and clients towards tactical improvement and Strategic Service Management transformation initiatives.
~ Skilled in consulting, designing and implementing processes of IT Service Management, Project Management, gap assessments, process modelling, design and integration of modules/process across platforms & organisations.
~ ITIL consultancy experience in Service Design, Service Transition and Service Operations ...
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