A creatively minded problem solver and enthusiastic national public libraries advocate with excellent communication and organisational skills. Confident in utilising new technologies and in exploring new ways of working, with a willingness to take risks to improve service delivery. Extensive customer services and managerial experience in both public and private sectors with a particular focus on delivering excellent customer service and actively supporting staff development.
I have also written articles on areas of professional interest for The Guardian and the Open Rights Group, and I am a regular contributor to Information Today Europe.
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