Responsible for all social media monitoring/listening activities and deliveries in terms of business objectives set. Setting up an account in Radian 6 basis keyword analysis. This is then used by a team of dedicated listeners who monitor user generated content in the form of online conversations, tweets, Facebook posts, comments and blogs across the social media platform. Responsible for generating analysis based on the data collected and is sent to the client periodically which is used for the profitability of the company depending on the business objectives set. Provide feedback and tips in terms of generating positive conversations about the brand. Handle Online Reputation Management (...
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