Jennifer Clinehens is currently Head of Experience at a major global experience agency. Ms. Clinehens holds a Master's degree in Brand Management as well as an MBA from Emory University's Goizueta School.
Ms. Clinehens has client-side and consulting experience working for brands like AT&T, McDonald's, Adidas, and more. She's helped shape customer experiences across the globe.
A recognized authority in marketing and customer experience, she is also the author of "Choice Hacking: How to use psychology and behavioral science to create an experience that sings." and "CX That Sings: An Introduction to Customer Journey Mapping".
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
