The document outlines 3 steps to creating an effective business message: 1. Planning - Think about the main idea, audience, and how the audience will receive the message. Craft an outline using tools like bullets or AIDA (Attention, Interest, Desire, Action). 2. Writing the Message - Write professionally using a clear tone and powerful words. 3. Completing the Message - Proofread, edit, and review the message to ensure it is clear, concise, understandable, and passes the intended message with evidence. These steps are crucial for writing formal business messages like reports, proposals, and resumes.