9+ years experience in early to mature stages of developing and implementing community and social strategy, internally & externally, with a passion for cultivating meaningful relationships and turning users into brand advocates. With a background in Behavior Science and Sociology, I'm extremely fascinated with human behavior and engagement mechanics, and enjoy humanizing a brand with its users and employees to drive user adoption, satisfaction, and customers for life.
Specialties:
Community Engagement Strategy
Community Development
Customer Lifecycle Management
Leadership & Employee Adoption
Employee Engagement
User Advocacy & Loyalty
Customer Marketing
Community Building
Community Ma...
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