Senior IT manager with 15 years of experience applying people, process, problem-solving, and technical skills to improve individual, team and organizational performance.
鈥� Applied an in-depth knowledge of organizational change curves, maturity models, and managing resistance to change.
鈥� Developed internal management dashboards that enabled reporting on benchmarks, metric identification, and performance measurement.
鈥� Created a transfer of knowledge and information between employees in monthly training sessions.
鈥� Executed process deployment within multiple departments.
鈥� Developed and implemented a cross functional Software Development Lifecycle (SDLC) process.
鈥� Developed a process of...
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