Personal Information
Organization / Workplace
Greater Chicago Area United States
Occupation
Chief Customer Officer | Customer Advocacy | Implementation | Adoption | Optimization | Innovation | Cloud ECM
Industry
Technology / Software / Internet
Website
http://www.springcm.com
About
Regardless of the industry, the process or businessfor-profit or non-profitthe hallmark of my career has been my passion for ensuring each clients success. Call me a Customer Champion.
Its a thrill for me to talk to customers who are happy. The satisfaction that Ive helped to make their journeys easier, shorter, less expensive, and/or more productive is superbly rewarding.
Some of the most satisfying milestones Ive experienced:
* Delivering a content cloud service that eliminated 75% of the time required to process new product submissions for inclusion in a catalogue.
* Re-visiting a consulting client whod now collected and banked over 90% of its outstanding re
Contact Details
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