CX Matters is a consultancy firm with offices in Melbourne and San Francisco that assists clients in commercializing technology related products, developing new business models, products and services, growing existing brands and developing engaging customer propositions. It also assists companies in corporate and brand storytelling, sales training delivery and innovation design and planning.
Project managed the development and launch of a peer-to-peer mobile base fashion community including the development of appropriate business model, customer value proposition, branding, customer service offering, the establishment of key metrics and brand experience execution.
Developed revamped c...
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