Jo Anna is an ideaist and a writer, an innovative thinker, an active blogger, social media maven, and a progressive trainer.
With a proclivity for identifying business process pain points (even when unsolicited), a career in corporate training and user support was inevitable.
Impeccable editorial skills and the natural ability to translate technical jargon into easily digestible learning bites has allowed Jo Anna to contribute to the successful implementation of a number of software applications and new business processes throughout her career.
Applying her skillset to a variety of areas, including cross-departmental business process facilitator, documentation and workflow exper...