This document summarizes what the student learned over the semester. They discuss learning how to plan and format large proposals through completing a New Program Proposal project. This involved brainstorming, scheduling, drafting, and revising. They also learned relationship marketing techniques and how to use newsletters to engage customers online, which they have applied to their own e-businesses. In conclusion, the student expresses that their writing and real-world business skills have improved over the course of the class.