Over 6 years of experience in CRM / education / TMI technical sales
鈥� Processes
鈥� Collaborating with customer to jointly plan and embedding, differentiated by class of customer.
鈥� Collaboration with distribution channel intermediaries and suppliers to achieve the value each end-customer wants.
鈥� Embedding business rules into CRM databases so that customers鈥� behaviors trigger appropriate actions
鈥� Technology
鈥� Integration of the customer鈥檚 various touch points with our associates.
鈥� Development of a single, real-time view of each customer.
鈥� Creating an ability to sell when the customer is ready to buy, and knowing what to offer and how to appeal to each customer.
鈥� People
鈥� Recognizing t...
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