Personal Information
Organization / Workplace
Washington D.C. Metro Area United States
Occupation
Learning and Development, Customer Experience, Consulting
About
I and my team at Business Training Works are passionate about helping others become more successful at work. For 15 years I have consulted with organizations to articulate their goals and then designed and delivered training around those objectives.
Curricula I have developed is grounded in adult learning principles. In the classroom, I do not lecture, and I am occasionally funny. My sessions are collaborative, interactive, and participant centered.
I have designed and delivered dozens of programs on business etiquette, communication, relationship selling, customer service, presentation skills, change, creativity, storytelling, train the trainer, and other soft skills.
In addition...
Contact Details
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