飪� Reporting IT issues.
飪� Meeting Daily Productivity with Zero Carry Forward and SLAs.
飪� Internal Quality Controls.
飪� Workflow management.
飪� Keeping track of complex handoff percentage and analyzing its trend.
飪� Meeting Compliance requirement & Adherence to the same.
飪� Data Analysis for Process Improvement.
飪� As a mentor assisting team members in their queries.
飪� Imparting process trainings to the new joiners.
飪� Floating and documenting all the process related updates on a constant basis.
飪� Team SPOC for onshore communication.
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