Personal Information
Organization / Workplace
Toronto, Canada Area Canada
Industry
Advertising / Marketing / PR
Website
About
Things that fascinate me:
I have always been fascinated with people – what inspires them and why they do the things they do. This has led to my interest in stories and brands. Brands, fueled by story, captivate, cajole, irritate, and fill us with hope. We see ourselves through brands, and develop a shared worldview.
Yet brands are not real; they exist only through our willingness to believe. Only a powerful story can create an emotional connection with something that doesn’t exist. Brands gain their power through story.
Things I’ve done:
I have been a marketer for over 20 years. During this time, I have explored the relationship between stories, objects, value, and brands. This ...
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customer experience
digital marketing
marketing
social recognition programs
employee recognition
employee experience
social media
agency of the future
ad agency
changing the ad agency business model
customer journey
customer value
digital brief
marketing brief
real-time marketing
responsive marketing
briefing process
minimum viable brief
minimum viable product
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brief writing
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