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Mumbai Area, India India

Head - Learning and Development Lead, India

Professional profile A skilled professional having a sound understanding of needed traits for workplace success and a strong ability to facilitate employees in improving those characteristics. Has extensive experience with making presentations, giving assessments and identifying training needs enabling development. Skills & Abilities TRAINING • Identifying training needs across levels through mapping of skills required for particular positions and analysis of the existing level of competencies. • Developing Training Manuals and implementation CLIENT RELATIONSHIP MANAGEMENT • Maintaining cordial relations with customers to sustain the profitability of the business. • Maximizing custo...