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Organization / Workplace
Toronto, Canada Area Canada
Occupation
Digital Business Consultant + Part-time Instructor, Schulich School of Business
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About
Rosalina is a seasoned digital strategist, change agent, and educator.
She mobilizes organizations by defining business strategies with digital and data at their core and by changing mindsets, customer experience, product design, and processes towards a digital-first paradigm.
Rosalina believes a successful strategy starts with understanding the customers' current and future needs & behaviour. She has worked with clients to succeed in the digital channel through a balanced approach in business strategy, stakeholder education, customer experience and measurable results.
Clients Rosalina worked with include Manulife, RBC, Foresters Financial, CAMH, Ivey School of Business, Bell, Sympat...
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customer experience
digital strategy
digital marketing
retail
e-commerce
online shopping
online trends
canada
e-commerce trends
omni-channel shopper
multi-channel shopper
social shopper
canadian online trends
social shopping
social commerce
measurement
metrics
mobile device
smartphone
m-commerce
tablets
mobile commerce
ipad
mobile shopper
etailers
advice driven commerce
channel blending
e-retailers
e-retail
shopper
mobile
omni-channel
social media marketing
user experience
customer-centric
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