Seasoned IT Professional with demonstrated success in managing large-scale IT enterprises, software solutions delivery, increasing revenue, improving client satisfaction with 26 years of varied industry experience. Strategic and tactical leader for multi-million Dollar IT engagements championed in client service, operations and infrastructure excellence with customer-centric, quality focused approach backed by talent acquisition, capacity planning, executive dashboard, business continuity, KPI Metrics measurement, end-to-end SDLC delivery, root cause analysis, change management, proposal making, policy formulation, roadmaps, Budgeting & forecasting, IT Governance, process compliance, cos...
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