鈥� Over 5 years and growing experience on supporting and providing solutions for wide range of Enterprise Databases starting from highly Transactional Databases to Data Warehousing databases.
鈥� Experience in supporting very large ecommerce transactional and DSS applications like Siebel, JDEdwards, PeopleSoft, IBM Web Sphere and MQ Series, IBM Content Manager, Business Objects, Informatica and Actuate reporting applications.
鈥� Developed Enterprise Standard operating procedures (SOP) documents.
鈥� Experience in working with the ITIL (IM/PM/CM) based model.
鈥� Experience in handling Incident Management and resolving all priority tickets within SLA
鈥� Experience in working the Problem T
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