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Greater Minneapolis-St. Paul Area United States
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MARK ISAAC
I have been a customer service training professional for over twenty eight years. I specializes in customer retention, employee engagement, time management and leadership communication. I have traveled extensively working with companies to create a customer experience in the financial, construction, healthcare, telecommunications, and hospitality industries to name a few.
I have conducted seminars in front of hundreds of attendees, workshops with company management and leadership teams, as well as one-on-one coaching.
My programs have been described as insightful, clear-cut, and action provoking. Past participants have said, Mark takes complicated information and ma
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customer experience
customer service
on-line training
service recovery
grow revenues
leadership
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