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Personal Information
Organization / Workplace
Dallas/Fort Worth Area United States
Occupation
Principal: Innovation/CX/Digital Transformation Artist
Industry
Consulting / Advisory
About
Expert global customer experience leader known for achieving outstanding customer loyalty and growth outcomes. Successful leadership track record in tech and finance industries delivering world-class customer loyalty, innovation, employee engagement, and growth outcomes (including a top 5 Fortune Most Admired Company, top 10 Great Place to Work, and two Fortune 100 companies). Designing, delivering and scaling transformational change from C-Level to front-line at large and medium size global organizations
Contact Details

Presentations(3)Ìý

Closing the Loop with Customers for Delight
Closing the Loop with Customers for DelightClosing the Loop with Customers for Delight
Closing the Loop with Customers for Delight
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Voice of the Customer: Listening, Acting, and Closing the Loop on Customer Feedback
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer FeedbackVoice of the Customer: Listening, Acting, and Closing the Loop on Customer Feedback
Voice of the Customer: Listening, Acting, and Closing the Loop on Customer Feedback
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NetPromoter @ Intuit
NetPromoter @ IntuitNetPromoter @ Intuit
NetPromoter @ Intuit
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