I have MSc degree in telecommunication - systems from Khaje Nasir University and 9 years鈥� experience in related area.
In my current position in MCCI, we are responsible to :
鈥� Revise and upgrade all the AS-IS in 2G operation process to Level 5th TO-BE 3G and 4G Network to be used in MCCI OSS Tools ( Clarity )
鈥� Experience to working on processes like: Network Surveillance, Fault Management, Change Management, Configuration Management, CRM-Helpdesk, Root Cause Analysis, Problem Management, Performance Management, Configuration Management, Preventative Maintenance and Network Optimization
鈥� Provide other Departments with Support Docs, OLAs and SLAs
In my most recent positi...
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