- To ensure company wide certification & accreditation.
- To establish, implement and maintain the Quality Management System.
- Report to top management on the performance of the quality management system and any need for improvement.
- To liaise with external parties on matter arising to the quality management system such as third party or second party quality audit.
- To ensure customer satisfaction is fully achieved.
- To exercise control over the upkeep and issue of documentation.
- Be the focal point between the company and external training agencies on matters relating to training and accreditation.
- Follow up an address customer complaint and provide timely correctiv...
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