I help companies align sales and service delivery to their brand promise.
鈻� My Passion
I鈥檝e worked in, built, managed, grown and consulted with a diverse range of companies鈥攂ut found the greatest success when approaching things from the customer鈥檚 perspective. My experience has been developed by working and managing projects that span many verticals with a common theme: I am dedicated to the advancement of Customer Experience Management practices across sales and service delivery.
鈻� Background
My career began in the airline industry when it was regulated, a time when the only thing that differentiated one carrier from another was service. I built on that and transferred the experience t...
We鈥檝e updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data.
You can read the details below. By accepting, you agree to the updated privacy policy.
