Over the past 15 years in the technology field, I have served as a change agent. I have managed projects that have focused on the modernization of the IT infrastructure, the development and implementation of new systems and applications, the formation of PMO structures, and the updating of IT service delivery models. I have also managed the technology sourcing and vendor engagement process, creating and managing mission-critical SLAs like system availability as well as metrics that the business values, such as business process availability.
I have a disciplined, no-nonsense approach. I earn the trust and respect of my team members, colleagues, and stakeholders by setting high expectation...
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