Lead Automation / Pre sales /Enterprise Architecture - ITSM RPA at Capgemini
Industry
Technology / Software / Internet
About
鈥� Service Management Sales / Presales/ Solution Development
鈥� Service now implementation , consulting , architecture , designing and configuration ( scripting)
鈥� ITSM & Technical solution for Service Centers/functional area as part of a bid or proposal
鈥� Define, articulate, estimate and cost the complete Service Management solution covering People, Processes and Tools
鈥� ITIL processes and their deployment across the organization
鈥� Technical Consultant during the contract negotiation ,Responses to RFPs/RFIs on solutions that span service management operational areas
鈥� Lead Due Diligence exercise for Enterprise Service Management solution areas.
鈥� Define technical (tool) and operational ...
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