- 15 years experience in training and development in ITES and customer service environment.
- Demonstrated strong interpersonal and alliance building skills; ability to communicate and develop rapport with variety of audiences.
- Proven ability to troubleshoot and develop creative and innovative solutions to business challenges; successfully managing change for improved performance and efficiency.
Specialties: Training and Development, Performance Management, Performance Measurement, Process Improvement, Project Management, Change Management, Corporate Learning and Knowledge Management
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