Digital Transformation & Service design consultant
Industry
Technology / Software / Internet
Website
About
- What I do? Digital transformation and Service design consulting
- How I do it? Using best practices and some self developed methodologies during 18+ years
- What I use? White board, pen & paper are my first port of call, I also use Omnigraffle, Visio,
Sketch, Axure, iRise, Omniture, IBM Tealeaf, Google Analytics 360 Suite
- What are my expertise:?
. Matrix Management model
. User behavioural analysys
. Service design
. Digital transformation strategy planning and implementation.
. UX Architecture (technical, strategy and creative).
. Information Architect (Requirements, Personas, process flow, user journey, Wireframing)
. Social Enterprise Strategy.
...
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