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United Arab Emirates United Arab Emirates

Customer Advocate/Process, Program Manager Creating & Implementing Innovation Solution

Apparel / Fashion

Presently, I am looking for an opportunity in which to leverage my management, analytical and technical competencies gained over 13 years in the area of customer experience/care, Call Center, marketing, product design management, launch management, project management, business analysis, training and strategic business planning/support. Specialties: • Fluent in Arabic & English. •Marketing product design, development & launch management. • Customer Experience Management: Standardization of best practices across customer touch points, developing & managing of quality service standardization through all frontline touch points • Project Management, Coordination and Support. • Mobility ...